Blog: Leading the herd.

Leading
the herd.

Sharp insight for messy decisions.
 
Some of the best questions and answers from our Webcast on The Science of Audience Journey Mapping.
If there were one problem I fix in healthcare, it would be invisibility. The problem is that we humans seem to be really at taking action based on the abstract.
TurboTax is a role model for how a more personalized and seamless patient experience can reap huge dividends for the healthcare industry.
Personalization. Omni-channel experience. AR/VR. AI and Chat bots. Explore how trends in consumer marketing are finding a place in healthcare.
To understand how the portal can be redesigned to be more patient friendly, let’s compare it to a more familiar physical service scape: a hospital exam room.
Device ADD is only compounded by the clutter of marketing messages and content that we’re bombarded with on a daily basis
BS in Marketing has been around as long as...Marketing. The science of BS Detection, however, has lagged behind the production of it. Until now.
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Our work in the wild

They look like digital experiences and brand campaigns but they’re really master classes in psychology.

Arkansas Children’s Hospital

A new digital home for patients - and parents.

AS&E

Launching the world’s first handheld x-ray detection device.