Can a hospital website listen?

If I asked you how a hospital develops trustful relationships with patients, you might be surprised to hear me also say: your website.

12 Insights You Need to Know Before Building a Hospital Website

Hospital website redesigns aren’t easy.First of all, there’s the internal politics. They seem to put the needs of individuals and department agendas over the needs of the entire organization. This complication seems to affect hospital website redesigns more than any other industry.

Home Techonomics

The topic of home automation is getting hot and the inherent cross-section between design beauty and function is near and dear to my heart.

Calculating the Value of Mobile

I’ve been describing what I call the “mobile imperative” for a few years now. The mobile user experience is not an add-on.

2 Steps for Better Mobile Hygiene

On your way home from work, you stop at the store to pick up some more milk. As you’re walking back to your car, reflexively your iPhone appears in your hand and you swipe through a pile of emails.